Pricing that stays same when your business grows
Our pricing is designed to grow with you — no unexpected increases as your business scales. Focus on delivering exceptional support while enjoying predictable, transparent pricing.
Starter plan
Starter plan with essential features
/month
Save 4 months with an annual plan
1 Workspace
5 Team Members
50GB Storage
1 Knowledge Base Language
Custom Domain
1M AI Credits
Public Page AI Answers
Help Desk AI Assistants
- Train PDF and Sitemap
- Webhooks
- Member Roles
- Zapier Integration (Coming Soon)
- 1:1 Onboarding Tour
- Private Knowledge Base
- AI Co-Pilot
- Create New Contact
- SMTP
- Request Access for Private Knowledge Bases
- SSO (Coming Soon)
- SLA
- Custom Migration Support
- Dedicated Account Manager
Growth plan
Most popular
Growth plan with advanced features
/month
Save 4 months with an annual plan
3 Workspaces
10 Team Members
100GB Storage
5 Knowledge Base Languages
Custom Domain
3M AI Credits
Public Page AI Answers
Help Desk AI Assistants
Train PDF and Sitemap
Webhooks
Member Roles
Zapier Integration (Coming Soon)
1:1 Onboarding tour
Private Knowledge Base
AI Co-Pilot
Create New Contact
SMTP
- Request Access for Private Knowledge Bases
- SSO (Coming Soon)
- SLA
- Custom Migration Support
- Dedicated Account Manager
Business plan
Business plan for growing teams
/month
Save 4 months with an annual plan
5 Workspaces
Unlimited Team Members
Unlimited Storage
Unlimited Knowledge Base Languages
Custom Domain
5M AI Credits
Public Page AI Answers
Help Desk AI Assistants
Train PDF and Sitemap
Webhooks
Member Roles
Zapier Integration (Coming Soon)
1:1 Onboarding tour
Private Knowledge Base
AI Co-Pilot
Create New Contact
SMTP
Request Access for Private Knowledge Bases
SSO (Coming Soon)
4 hours SLA
Custom Migration Support
Dedicated Account Manager
- 1 Workspace
- 1 Team Member
- 10GB Storage
- 1 Knowledge Base Language
- 100k AI Credits
Have Pricing Questions? Let's Talk!
Not sure if HelpJam fits your budget? Looking for a custom discount? Have specific pricing questions? Reach out to us, and we'll work together to find the right plan for your needs. We're here to help!
Contact UsFree plan | Starter plan | Growth plan | Business plan | |
|---|---|---|---|---|
Help Desk | ||||
Shared Inbox | ||||
Assign Tickets | ||||
Default Assignee | ||||
Resolve and Reopen Tickets | ||||
Filter Tickets in Inbox | ||||
Visitor Information | ||||
File Uploads | ||||
Working Hours | ||||
Custom Editable Visitor Attributes | ||||
Labels | ||||
Analytics | ||||
Saved Replies | ||||
DKIM Authentication | ||||
Help Desk AI Assistants | ||||
Recent Conversations | ||||
Inbound Email Address | ||||
Private Notes | ||||
Create New Contact | ||||
SMTP | ||||
AI Chatbot | ||||
Auto-learn from KB Articles | ||||
Train Text Snipppets | ||||
Train Single Webpage | ||||
Train by Crawling Webpages | ||||
Train Sitemap | ||||
Train PDF Files | ||||
One-click Data Removal | ||||
Conversation History | ||||
Human Handoff | ||||
Rate Limiting | ||||
AI Credits | 100,000 | 1,000,000 | 3,000,000 | 5,000,000 |
Custom Prompt | ||||
GPT Versions | ||||
Train AI Chatbot using PDF and Sitemap | ||||
Bring Your Own OpenAI Key | ||||
Knowledge Base | ||||
Knowledge Base Languages | 1 | 5 | 10 | Unlimited |
Articles | Unlimited | Unlimited | Unlimited | Unlimited |
Categories and Collections | Unlimited | Unlimited | Unlimited | Unlimited |
Custom Domain | ||||
Public Page AI Answers | ||||
AI Co-Pilot | ||||
Featured Articles | ||||
Related Articles | ||||
Article Feedback | ||||
Order Categories and Articles | ||||
AI Translate Articles | ||||
AI Article Generator | ||||
Custom Code | ||||
Brand Customization | ||||
Translation View | ||||
Analytics | ||||
File Upload | ||||
SEO Optimized Pages | ||||
Rich Article Editor | ||||
Global CDN | ||||
Remove Branding | ||||
Private Knowledge Base | ||||
Request Access for Private Knowledge Bases | ||||
Platform | ||||
Workspaces | 1 | 1 | 3 | 5 |
Team Members | 1 | 5 | 10 | Unlimited |
Storage | 10 GB | 50 GB | 100 GB | Unlimited |
Webhooks | ||||
Member Roles | ||||
Zapier Integration (Coming Soon) | ||||
1:1 Onboarding Tour | ||||
Custom Migration Support | ||||
Dedicated Account Manager | ||||
SSO (Coming Soon) | ||||
SLA | 4 hours | |||